Charmaine Ward-Miller is responsible for building and maintaining key state and national relationships with diverse organizations and opinion leaders. Her efforts focus on forming strategic alliances with diverse segments of the company’s 2.5 million customers, corporate partners, and civic organizations to garner support and promote advocacy for important industry and company issues. She also works with internal executives and community leaders to develop sustainable initiatives aligned with the company’s business goals and philanthropic strategies that support its mission: to be “a citizen wherever we serve.” Charmaine has held senior-level positions with Georgia-Pacific, John H. Harland, Bank of America, Showtime Networks, and IBM. She is a noted speaker, serial entrepreneur, adjunct professor at Georgia State, certified John Maxwell Leadership coach, and an associate certified coach with International Coaching Federation. Charmaine serves as secretary for the National Black MBA national board, chair for the National Black Arts Festival Board, and co-chair of special events for Kenny Leon True Colors Theatre board. She is a member of Delta Sigma Theta Sorority, Inc., the Links, Inc., and Coalition of 100 Black Women, Inc.